Soothing Bear FAQ
About Soothing Bear
What kind of products does Soothing Bear offer?
Soothing Bear focuses on comfort essentials for supervised wind-down routines, quiet moments and early developmental milestones.
Do your products replace adult supervision?
No. Products intended for babies and toddlers should be used according to their instructions and with the level of adult supervision appropriate for the child and activity.
Does the comfort plush guarantee sleep?
No. The Remote-Controlled Patting Comfort Plush is a comfort companion for supervised cuddles, quiet time and wind-down routines. It is not a medical device and does not guarantee sleep outcomes.
What is the toddler cushion designed for?
The 3-Sided Toddler Head & Back Cushion provides soft padded support during supervised sitting practice and everyday floor play. It does not prevent every fall or injury and is not a protective helmet or medical device.
Can either product be used for sleeping?
Follow the product instructions and safe-use guidance supplied with each item. Soft objects should not be placed in an infant sleep space.
Do you ship internationally?
Available shipping destinations, rates and delivery estimates are shown at checkout based on your location.
How can I track an order?
Use the tracking link in your shipping confirmation or visit our Track Order page for support.
What is your return policy?
Eligible unused items may be requested for return within the period stated in our Returns & Refunds policy. Please contact us before sending a return.